M&A Ebony Braids — Store Policies
Styling Tool & Client Safety
- Remain Still: Please refrain from sudden movements while your stylist works with heated or sharp tools, including irons, hot combs, scissors, needles, or razors.
- Hands-Off Area: Keep your hands clear of your hair and active styling areas unless requested by your stylist.
Scalp Health & Allergies
- Please notify your stylist prior to your service if you have scalp tenderness, existing skin conditions, or known product allergies.
Studio Etiquette & Hygiene
- Wellness First: If you are feeling unwell or displaying symptoms of illness, please reschedule your appointment.
- Sanitation: All workstations, tools, and seating are thoroughly disinfected between every client.
- Guest Policy: Extra guests are not permitted in the salon without prior approval.
Services, Prep & Pricing
- Hair Preparation: Please arrive with your hair clean, washed, and blown dry. A wash and blow-dry service is available on-site for $20.
- Human Hair & Custom Lengths: An additional fee applies for 100% human hair, with pricing varying based on desired length. Confirm final pricing with your stylist prior to starting.
- Payment Methods: Cash is preferred for paying your remaining balance.
Satisfaction, Adjustments & Refunds
- Final Walkthrough: Please inspect your style before leaving the salon. If you are unsatisfied at that time, we will adjust or remove the style free of charge.
- Post-Service Concerns: Any concerns brought to our attention within 7 days of your appointment will be corrected complimentary. Adjustments requested after 7 days may incur an additional service fee depending on the style and scope of work required.
- No Refunds: All services rendered by M&A Ebony Braids are non-refundable.
Thank you for your cooperation and support in helping us maintain a safe, high-quality, and professional salon experience.
Best Regards,
Management |
M&A Ebony Braids